Thinking about trading in your phone? Excludes Verizon Prepaid plans. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. Personal Business. This article has been viewed 483,948 times. That's what my trade in status said on the app. At any rate, my concluding response to them was that I wanted them to share my experience with executive management because I fear they are engaging in deceptive sales/trade practices and exposing Verizon to serious liability. Trade In Status | Verizon Wireless Basic phones: Tools & Settings > About Phone > Status, Continue with your trade-in by choosing a payout method and your trade-in return method. Anyways, this is a pretty shitty way to treat MANY of your customers, and this is by no means an isolated issue. Find out the trade-in value of. The reps on the phone couldn't figure this issue out. Enter your mobile number. 2 Be prepared. It's very quick and simple and will get results: Hello! This was just one of my many, many issues. Certified Pre-Owned Phones: Frequently Asked Questions, Should I trade in my old phone with Verizon or sell it?? Of course this phone isn't worth that much, but I traded it in with the understanding that they were boosting credit to get people to upgrade or whatever. Trade-In kits not recieved FOUR times - finally I sent with self-printed label - Trade in value credited only a FRACTION of the promised amount, Re: Trade-In kits not recieved FOUR times - finally I sent with self-printed label - Trade in value, Re: Trade-In kits not recieved FOUR times - finally I sent with self-printed label - Trade in value credited only a FRACTION of the promised amount, Re: Trade-In kits not recieved FOUR times - finally I sent with self-printed label, Re: Trade-In kits not recieved FOUR times - credited only a FRACTION of the promised amount, Have a phone you love? Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. We have sent a private note to gather more information and work on the solution. I expect my last two bills to be paid for my time and trouble. Find instructions for clearing your specific mobile device on our Device Support Overview pages. Here is what happened to me: I am a new customer and traded-in four Iphones. Don't see it? You'll also get an email with instructions after you submit your trade-in. upgrade. All tip submissions are carefully reviewed before being published. Verizon is always here to help! *Store drop-off and UPS options aren't available in all situations. A supervisor, vice president, or other high ranking Verizon executive can call me to resolve this ASAP.

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