If Frontier Airlines cancels your flight, it doesnt matter which airfare you bought. Register your card Manage cookies Phone support available worldwide 24/7. not be ATOL protected. Whether you'd like a short UK break, a sunny package holiday, an all inclusive getaway or something else entirely, our team will help you book the holiday of your dreams. Get Contact Info for All Departments. Reponse times from their customer services average just 20 seconds and their call centre regularly wins . If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Dealing with poor customer service on top of an issue you have with your holiday plans from Hays Travel is stressful. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Hays Travel Money Card | My Account | Login - Mastercard / CBS Chicago. I am so sorry to hear about the issues you have encountered with the branch manager, this is not the level of customer service we expect for our customers. Every day my timeline on Facebook is littered with someone from Hays Travel and I'm sick of it. If special assistance is required, you should notify us at the time of booking. Other adventures have included hiking 25 miles in one day through Italy's Cinque Terre and climbing the 1,260 steps to Tiger Cave Temple in Krabi, Thailand. USA Holidays | Holidays to the USA | Hays Travel Editor, Marcus Herbert. For tickets purchased via a Works bundle, you have two options: Request a future flight credit. Purchased euros today hays gave me a rate of 1.0358 which I accepted ( knowing no better) at home checked receipt and found they charged buy back fee of 3.95 without asking me, also on checking their web site the rate quoted is 1.1062 Moral is check information prior to purchase rather than relying on then to be professional and advise on best deal . In fact, it's just the tip of the iceberg. This is going to be . The company doesn't have the best reputation and many customers claim hays Travel doesnt provide the services it promises. To get a refund after checking into your hotel, you need an airtight case. parts of your trip are not listed on it, those parts will not be ATOL If youre eligible for a refund, the easiest way to claim it is via the Frontier website. chance to earn commission on top of your wage.
