"Nike likes to act like they don't know the value of their things on aftermarkets," Lopez said. Nike is committed to providing customers with quality products and excellent customer service. A3: When a customer contacts Nike Customer Service to report a stolen package, they will need to provide the following information: their order number, the name of the person the package was shipped to, and the shipping address. Read more about this. In conclusion, Nike does not typically provide refunds for stolen packages, as they do not have control of the shipment outside of their own delivery service. While Nike refunds the purchase of the shoes there is no consolation for losing a pair that cannot be replaced and a pair that the cu Also potentially consider using a different carrier or urge FedEx to investigate these cases more thoroughly to reduce employee theft. Unwashed products are eligible for a return. She was tracking her package and it said it was being delivered, time went by and she never received it so she was refunded but we're sure the package was stolen . $60,000 of Nike Products Stolen by Warehouse Worker All other trademarks and copyrights are the property of their respective owners. For one, Nike's customer service relentlessly pushes shoppers to take refunds in the event their package is stolen, several customers Insider spoke to said. Exceptions To The Standard Nike Return Policy. Your Amazon package says it's been delivered, but is nowhere in sight. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In some cases, these cookies involve the processing of your personal data. 3. With this, we would also like to request our readers that we are looking forward to hearing from you. Deranged_Sole . Specify a preferred location you want packages delivered (at a side door, front door, or garage, for example). Its an unfortunate reality that online shopping can come with the added insecurity of packages being stolen before they reach the customer. Here, you would learn everything about Nike returns, exchanges, and all the necessary conditions for an easy refund of your money. However, customers who have purchased Nike goods through a third party may be able to receive refunds or replacements through the seller. The customers claim that they never received their packages, even though they were sent to the correct addresses. No! If Nike is unable to issue a refund, customers may be able to recoup some of their losses by filing an insurance claim with the carrier. Many credit card companies, including American Express, offer protection for members who charge a covered purchase that ends up being stolen. You must have been so lonely and cold in the wild. As such, they will make every effort to refund customers whose packages were stolen.

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