The company are scammers, hope you paid by PayPal open a dispute. This card is from the courier and lets you know where your parcel is and how you can collect it. We are really sorry, but we're unable to accept back used items which are unsuitable or don't fit. For tracked orders, you can use the tracking link provided in your email or located in your account to check where your order is. Cant get in touch with them about it or if i do get through on the live chat the staff are very incapable and unhelpful. I was charged on February 3, 2023. I followed up with ************* a second time and they are refusing to give me a refund and have asked me to wait again, even though I already waited an additional 2 weeks that they requested which has now long passed. When we take payment you may see charge taken from 'hutcomlimit', 'thehut com', 'the hut group' or similar. thanks. Complaint Type: Problems with Product/Service. There are currently no items in your basket. After finally giving her all the information, she said she could not authorize the return. I have a payment problem on my order. It was bought from. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. If posting, remember to ask for a receipt for proof of postage. I am looking for a full refund. [17] The share price rose in value by 25% on the first day of trading, generating 920m for the company and 961m for the company's owners. Billionaire entrepreneur Matthew Moulding's Hut Group has snapped up online skincare firm Dermstore from US retail giant Target for 259m. I tried to call them (their hours of operation are not accurate and I couldnt get through) and the chat customer service is of no help. We recommend you try your purchased item on before use outside and if there is an issue with size/fit then please follow the normal returns process. It's the Dune '84 4K set, just in case anyone else is about to dispute their charges first and ask questions later. Shortly thereafter, an empty box arrived with the shipping label still intact. The company provides an end-to-end direct-to-consumer e-commerce solution for consumer brand owners under Software as a Service licenses. We recommend you try your purchased item on before use outside and if there is an issue with size/fit then please follow the normal returns process. They would not do it. The email we sent you regarding the dispatch of your order will also let you know when we expect the order to arrive. Trying to either get my money back or the order that i have paid for. Can't recommend. It was an important Start your return by clicking HERE. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. It's easy to make changes to your details, whether it's your payment information, password or address book. [1], THG OnDemand sells entertainment products and subscription services of clothing, gadgets and vinyl figurines, with a particular focus on licensing arrangements with global publishing houses and personalisation.

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