What can I expect to achieve from making a complaint? If you work for the government (including local government), you can report serious wrongdoing in your workplace. seek further evidence from you or the organisation about what has happened. If you're an eligible first home buyer, you have the choice to pay an annual property tax instead of stamp duty. You can also write to your local DCJ office. To make acomplaint or provide feedback on any other matter relating to DCJ, please submit your feedback using the Your Feedback widget on this page. Its website should have information about complaints or you can ask its staff about how to make a complaint. We can only handle complaints about Sydney Water and WaterNSW. What if I need assistance to provide feedback? If you are Aboriginal or Torres Strait Islander and wish to speak to an Aboriginal operator, just choose the relevant menu option (available Monday to Friday 9am 5pm). Making a public interest disclosure (whistleblowing), Information in Easy Read and in other languages, Handling public interest disclosures (whistleblowing), PID responsibilities for public authorities, PIDs and the Government Information (Public Access) Act, Subscribe to the public interest disclosures newsletter, Automated decision-making in the public sector, Administrative Law and automated-decision making, Implementing automated decision-making systems, Managing unreasonable conduct by a complainant. Enquiries and complaints can be made by telephone or in writing. You can call us for advice about whether your issue is something we can help with. We also support people with disability and Aboriginal peoples, and have information in easy English and other languages. Housing and homelessness | Family & Community Services the quality of service you have received from a staff member of the Department, the conduct of a staff member of the Department, a decision made by a business centre of the Department, review a decision made by a court or tribunal, investigate the conduct of a judge or magistrate, review a decision of an independent statutory authority such as the Office of the Legal Services Commissioner, the Legal Aid Commission, or the Director of Public Prosecutions, investigate the quality of service, decisions, policies and procedures of agencies which are not part of the NSW Department of Communities andJustice, which person, agency or area of the Department has caused you concern, the relevant date, location and case reference number, if you have them, what you would like us to do to resolve your complaint, your contact details; name,postal address and contact telephone numbers. The Registrar has a staff member designated for receiving and documenting all information, enquiries and complaints received, Information, enquiries and complaints can be provided verbally or in writing, Verbal complaints are written down by the staff member taking them, Written complaints are responded to as soon as possible, Complainants may get an advocate to help them when making a complaint, All complaints about community housing providers made to the Registrar's office are assessed and actioned accordingly, If the information or complaint falls outside the Registrar's jurisdiction, an appropriate referral will be made. They usually welcome you speaking up as it can help them to uncover a problem and improve their services. how you would like us to help you provide feedback or make a complaint. But, there are complaints we cannot help you with: for example, Centrelink (Services Australia), Australian Tax Office (ATO), electricity, gas, water and phone companies, and other private businesses. We will treat your complaint confidentially and seek your permission before telling the agency that we have received a complaint from you.

Best Snacks To Sell At School, Washington Huskies Football Recruiting, Rick Charles High Diver, Monica Padman Commercial 2021, Got A Speeding Ticket But Nothing In The Mail, Articles D