So its with me at the moment, I need to get my calls transcribed. 3 min read. If youre stuck with a problem, need help with your device, or just want to know more about a particular topic, we probably have the answer to it in Help and support. Check with your Account Manager when your agreement ends. Copy. (, I consent to Aerial Direct collecting and securely storing the above contact details, processing them with O2 and contacting me in response to my interest, in accordance with our, Find out 12:20. However, it is possible that the phone has a fault. I will mention our heads of community here @Marjo and @Martin-O2 to see if they can help, 28-09-2018 Line rental for the portion of the month you used your device before your disconnection date Experiencing connectivity difficulties? I dont need to be told about the business ethics of this company, I have seen the previous posts and have been fooled for a while! If you have any further questions or require our service again please do not hesitate to call us on 01329 558 558.Aerial Direct, The call handler Charlotte listened to my request and questions I felt comfortable talking with Charlotte and we were able to agree on a suitable phone and monthly payment. Partnering with O2, we can offer many tariffs with a monthly data allowance in either MB or GB, dependant on your needs. Just use your phone as normal the person youre calling doesnt even need to have Wi-Fi Calling. Working closely with O2 allows us to provide our customers with excellent service along with offering our customers all the added benefits of being with O2. I was helped with my questions in full by the customer service team. The assistant that dealt with my query was very knowledgeable and helpful. 5 days ago. 13:08. Please visit our router set up guides to understand the connection in more detail. Try the call again and your phone will pick up the nearest mast to you and the signal will continue working. Please view our Privacy Policy for more information about how we 08043921. What's the O2 community and how to get started. You can upgrade your handset at any time using our Refresh product, please fill out our simple Webform or call us on 01329 558 558. Aerial say that they successfully agreed a 24 month extension in February 2017 but that there was still 8 months remaining at that point, so it was in effect a 32 month extension (which is clearly outrageous), and that it is out of their hands now that it is with a debt collection agency. on She's a young lass and 750mb of data doesn't last her 2 weeks.

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