The staff make you so welcome, they are very friendly with excellent customer service and product knowledge. Customer Services. Find out how we combat fake reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Holly was a new member of the sales team & in our opinion a great credit to the company. MINI has partnered with the Dogs Trust to ensure our retailers are ready to welcome your best friend. Although the team were very busy Paul managed to successfully juggle ourselves and other customers by listening to our needs and arranging a test drive of a car meeting those whilst he dealt with other customers. 2023 Trustpilot, Inc. All rights reserved. Merc drivers are not capable of thinking I would argue mgt gone bizarre how have you got him as GM? Jamie at service reception desk very helpful too. I have just changed my sons Motability vehicle at Stratstone Mini in Leeds. The new Range Rover SV Lansdowne Edition, a unique Range Rover, was revealed at an exclusive event at Stratstone Mayfair on 7th February 2023. Charged 150 for a diagnostic report. Check out what 398 people have written so far, and share your own experience. I had an MOT, service and also had a new service plan set up. Felt completely misled regarding the results of the health check and recommendations regarding the MOT of my MIni which is less than 3 years old. My experience with Stratstone BMW Leeds My experience with Stratstone BMW Leeds was great, pleasure to deal with and staff there are great. Leeds Mercedes gelderd Rd -terrible GM and attitude don't buy here or service your parts Been buying cars and goods 35 years what terrible service for return of a part within 12 months- placed barriers and blocks and costing me money for return of a part . I found this Strastone employee very abrupt unwilling to accommodate, argumentative, rude and quite honestly out of her depth for such an important part of a car purchase .I could write an essay with issues that occurred, while dealing with the handover person .For this reason I will definitely not be give anymore business to Stratone Leeds or the dealership, end of and would recommend you stay well clear, there are plenty of really good mini dealership out there, that I am sure would appreciate your custom !!!

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