Neiman Marcus will accept returns for any items you purchased in one of their stores for up to 30 days from the date on your receipt. Terrible customer service! I'll think twice about ordering anything fromNM on line again. If you aren't able to create a return slip because you can't find your order number, then reach out to1-888-888-4757for assistance. I was visiting Houston for work & went to Neimans to return Chanel cosmetics that I did not like . This means the shipping charge will be waived off. I ask could I returned the item the shirt still had the tags on it and they still refused to return the item. I have a $6000 credit card with them so I spend a lot. You will need this return slip to return items in store. They refused to take back the item because this consider as beauty product. Banana Republic Return PolicyDillards Return PolicyDSW Return PolicyJ Crew Return PolicyLord and Taylor Return PolicyMarshalls Return PolicyModcloth ReturnsOld Navy ReturnsPayless Return PolicySaks Return PolicyUrban Outfitters Return PolicyWalgreens Return Policy. Additionalbenefitsare unlocked as you ascend to different "tiers" based on how much you've spent on your qualifying card. SoI called the web hotline and described my issue. Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable). To avoid any confusion, please be sure you deface or cover the original shipping label. For any questions, use the comment section below. You can also text Neiman Marcus for customer service assistance anytime at972.476.1801. Neiman Marcus and Affirm Give Customers a New Flexible Way to Pay for I also went into a NM store, just to double-check the scent -- and allowed it to "mature" on my skin as I went about my day. When to Register for a Wedding & Other FAQ | Neiman Marcus When I attempted to return the never worn, tags attached dress a mere 45 days later, I was simply told "sorry, no exceptions." I will NEVER shop at Neiman Marcus again and vow to go on a social media campaign to alert other unsuspecting shoppers of its unfair and unreasonable return policy. Neiman Marcus Return Policy We ask that you take special care when specifying initials or names, and if requested, the style and color of the personalization. If all else fails, contact customer service to see about the possibility of processing the return as a gift item. Can IReturn a Neiman Marcus Item Without The BoxOr Original Package? Check your inbox or spam folder to confirm your subscription. Your return policy is terrible. Spend thousands of dollars on their beauty product. I told the beauty counter lady that this will be the last time I buy any beauty product from Neiman and walked away.

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