Just the bed and couch we bought. While options start at low prices and feature both spring and foam varieties, there are some complaints about the comfort and durability in some cases. I was asked by Joe to send him pics. Everyone is in your face when it's time for the sell. Wish I knew before I stepped inside this store: bbb.org/centralohio/busi Based on my experiences, this company can't deliver things when they say they'll deliver it by and could leave you without furniture for weeks. Value City Furniture Reviews: 2023 Product Guide - Slumber Search Well buyer beware, you do get what you pay for. Value City Furniture Credit Card Reviews: Is It Worth It? (2023) I asked what I should do because the set always slides apart and she said just slide it back together every time. Product shipment, payment, communication, billing, and any kind of service-related complaint about Value City Furniture can be filed via the specific Value City Furniture complaint section. Well shouldn't they show some alternatives? Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for." Sara in Phoenix, AZ. Just sad. Its mission continues to be: to provide a furniture destination you can rely on. I purchased a sofa at Value City Furniture -- the two-piece chocolate bonded leather sectional called the Austin for $1089 total for the sofa to be delivered inside of my apartment. Yared. At the time of this review, this set is on sale for $2,360. They failed to deliver twice. We let him know we were looking. She said it not just once, but several times, even after I explained to her I had already painted to compliment the color of the furniture. My merchandise had a sales ticket on it. There were sales going on for Veterans Day so we saved hundreds of dollars. Treat someone special in your life (including yourself) to this recliner for $1,200. I called Customer Service at this store, and that's the whole reason for this 1 star review. This site's sole purpose is to help you make the decision faster and with more peace of mind. It also doesn't help your credit because they report false numbers. What goes up must come down, and we must admit we found a few complaints regarding slow delivery and poor customer service experience. Value City Furniture Gets Very Weak Customer Support Rating. No phone call. The lady on the phone basically said, pack up the wrong stuff & bring it here & get the right stuff. You can find a Value City Outlet or retailer scattered across the US. No need to drain your savings account to furnish your space. is now my go to Value City Store! Fast forward yet again to January 7th, the day before my second half comes, and I received a call from their delivery scheduler for a 12-2PM delivery, and I told them I would keep my work schedule open but that I would be at work and would need 20 minutes notice to be home.

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